Checking Junk Folder in Outlook

Every now and again, legitimate messages may end up in your Outlook's "Junk Email" folder. That said, it's a good idea to make it a habit of checking the folder for "false positives" every once in a while.

To check your Junk Email folder in Outlook, open the app, navigate to the folder list on the left, and select "Junk Email" (near the bottom of your folder list). You can then review the emails, mark legitimate ones as "Not Junk," or delete unwanted ones.

Here's a more detailed breakdown:

1. Open Outlook and navigate to the Junk Email folder:

Open the Outlook application.
Locate the folder list on the left side of the screen.
Click on the "Junk Email" folder.

2. Review and manage emails in the Junk Email folder:

Review emails:

Examine the emails in the Junk Email folder to identify any legitimate emails that may have been incorrectly filtered.
Mark as "Not Junk":
If you find an email that you want to move to your Inbox, select the email.

Click on the "Junk" option on the Home tab, then click "Not Junk".

Alternatively, you can open the email and click the "It's not junk" link at the top.
Delete unwanted emails:

If you find emails that you don't want to keep, you can simply delete them.

3. Additional tips:

Regularly check your Junk Email folder:

It's a good practice to check your Junk Email folder regularly to ensure that you haven't missed any important emails.
Add senders to your Safe Senders list:

If you frequently receive emails from a particular sender that are being incorrectly filtered as junk, you can add their email address to your Safe Senders list.
Block senders:

If you are receiving unwanted emails from a particular sender, you can block them to prevent future emails from that sender from being delivered to your Inbox.

Search

Welcome to the Archdiocese of Atlanta Support Portal

Comments