Dear Team,

We wanted to inform you that we experienced a power outage over the weekend, which may have impacted some systems and devices.

If you are having trouble remoting into your computer, it’s possible that your PC may still be powered off. Before submitting an IT support ticket, please take the following step:

Reach out to a coworker in the office and ask them to check if your PC is turned on and powered up.

This step could help resolve your issue faster than waiting for IT assistance, as we've noticed an increase in tickets related to this specific issue.

If your issue persists after confirming that your PC is on, please feel free to submit a ticket, and we will assist you as soon as possible.

Thank you for your understanding and cooperation!

Best regards,
IT Support Team