Memo
Date: June 29, 2022
To: Chancery staff and clergy
From: Office of Information Technology
RE: KnowBe4’s Phish Alert Button (PAB)
In an effort to make it easier to submit a questionable e-mail to the office of IT for review, we are happy to announce the rollout of the Phish Alert Button (PAB) within the Outlook client. The PAB is an email add-in that will allow you to easily report unsafe emails to our IT team for immediate analysis.
You can use this button to report any suspicious or potentially dangerous emails. If you get a suspicious email, click the Phish Alert Button and the email will be deleted from your inbox and forwarded to our IT team for inspection. A ticket will also be automatically submitted to the help desk and, if necessary, the office of IT will respond back to you via the ticketing system.
For more information on how to use the PAB, simply click the link below:
Lastly, over the next week or so, you will be receiving an e-mail that will be a part of the PAB test campaign. The e-mail will have instructions within it asking that you “PAB it” by clicking on the PAB button. The purpose of this test is to be sure you know how to use the Phish Alert Button and allow the Office of IT to verify that it is working correctly for each user.
Comments
1 comment
Blurbs used to remind user to NEVER forward a questionable email ............
I would like to remind you of our protocol regarding suspect emails. Please refrain from forwarding any emails that contain live links or attachments, as they may potentially carry malicious loads. Instead, kindly take a screenshot of the suspicious email and send that to us for further examination.
Whenever you encounter an email that appears dubious, it is always best to err on the side of caution. As the saying goes, "When in doubt, go without." Additionally, since the email address in question is non-Microsoft, I would advise you to simply delete the suspicious email.
Thank you very much for your attention to this matter and for your continued cooperation.
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In the future, if you suspect that an email may be malicious, please select the ‘Report as Phish’ button found within Outlook in the upper right hand corner of the email. It should appear as so:
Emails reported this way are sent directly to our security team for investigation and if found to be malicious, we can block the Sender and report the account to Microsoft.
It is never wise to Forward potentially dangerous emails where the malicious links are still active.
Thank you for your diligence and attention to detail!
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